General questions
To hire a car the minimum age limit is 22 years old, with a valid driving licence.
No, there is no need for a credit card, if you don't own one. You can pay the car rental in cash upon arrival. You can even pay by credit card (through our wireless POS terminal) upon arrival or with PayPal (info@cretarent.gr).
No, there is no need for a deposit, you can pay the car rental amount when we deliver the car. You can even pay with PayPal, cash or by credit card. A refundable card deposit of 500€ is only required for Groups SUV and for Group Cabrio B cars.
Our employee will meet you at the arrivals at the airport or at your preferred destination (Port, Hotel reception, City center), holding a Cretarent poster with your name and surname.
We deliver our vehicles to Heraklion airport/port and surrounding Heraklion area or to Chania airport.
Yes, our operative will wait for you. All our staff is informed for any delays on flights or ship arrivals as well as changes that might occur and they will wait to deliver your car. Please contact us or call us in case of different situations.
  • Show a valid driving license.
  • Show a valid passport or ID card.
  • Sign the Rental Agreement to accept the rental terms, conditions and insurances.
Drivers
Yes, Cretarent doesn't charge the second driver. When travelling from place to place and if you have planned to visit many tourist spots around the island, it's preferable to have a second driver to take your seat when you're tired.
You must inform the car hire agency of the name of the second driver or additional drivers and this should appear on the car rental contract.
Before returning the rental car to the designated location, you must return the car's reservoir/container in the same level as it was stated on the rental contract.
If you get any police traffic tickets while driving around Crete in a hire car, it is your responsibility and payment must be made to your rental agency. These vary in price according to the offence, so you should avoid speeding, parking wherever you want and always wear a seatbelt. Follow the Greek regulations related to traffic, for your own safety as well as for the other car passengers.
Yes, our price offer is inclusive of unlimited mileage or kilometres, travel all over the stunning island of Crete and sightsee all the wonderful places with limitless km.
There is no cancellation fee for your booked car rental, if you inform us seven days in advance.
We would appreciate, if you could contact us and inform us in advance.
This will enable us to reschedule our program in time. Otherwise an amount will be charged.


The best way is to pay in euro. But we accept payment with a PayPal account or by credit card.
Pets are more than welcome and allowed when hiring a car in Crete with Cretarent.
In order to prevent any damages to the car, please keep the pet while travelling with a towel or a blanket, so surfaces of the upholstery can be kept clean and stain free.
Protection
Cretarent offers full insurance without excess, which includes a Collision Damage Waiver for all our clients.
Our prices are also inclusive of Third Party Insurance, Personal Accident Insurance and Theft Protection.
Cretarent gives full car coverage together with a Damage Collision Waiver for our customers. Our charges likewise contain:
  • Personal Accident Insurance.
  • Third Party Insurance.
  • Theft Protection.