Cretarent Car Hire Crete Terms & Conditions
Rent a car Crete with Cretarent car rental Terms and conditions.
Driver's Age
Requirements for age. The age requirement for renting a car is 22 years old and the existence of a valid driving license for the minimum period of 1 year prior to renting.
Driving License
If the renter doesn't have a European driving License, or a driving license in another language besides Greek or English, then an International license must be presented.
Additional Drivers
Additional driver are free of charge, Cretarent doesn't charge the second driver, but you must inform the car hire agency of the name of the second driver or additional drivers and this should appear on the car rental contract.
Traffic Tickets and Fines
Any traffic tickets and fines which are received during the renting period are the responsibility of the renter. The car hire company should be informed about any such traffic violation or tickets.
Petrol Policy
Fuel is recorded on the car rental contract at the time of delivering the car at the start of the rental period and must be returned at the same level at the end of the journey. If you require a full tank of petrol, please contact us at the time of booking.
Car rental period
Minimum rental length is 5 days. If you require a period less than that, please contact us for more details. If a delay occurs at the end of the rental period, the first hour isn't charged. For the next 3 hours there is a 10 euros charge per hour. For over a 4 hour delay, a daily rate is charged.
In case of an accident
Insurance. If an accident occurs you must inform the authorities and a police report must be made. You must also immediately alert the rental company. If the police don't carry out a report, then the renter is fully accountable for the repairs to the car. This report eliminates any responsibility for the renter. Do not make any repairs which are unauthorized to the rental car.
Late car returning
You must return the rented car at the designated place and on the date and time stated on the rental contract. First hour delay in return is not charged as long as our company is informed, otherwise an amount will be topped up/charged to your final price (next 3 hours are charged at €10 per hour).
Delivery & Collection of cars
After-hours deliveries (23:30 - 07:30) are subject to a €20 charge payable on arrival. The same charge implies for bookings that their flights are delayed.
Cancelations
There is no Fee for cancellation if cancellations take place 4 days in advance, Otherwise a fee will apply!
Cretarent has the right to cancel any confirmed reservation at any time (before the car rental period has started or during the rental period), if the client misbehaves or disregards the company's rental policies.
Cancellation Process:
Cancellations or modifications must be made directly through our website or by contacting our customer service team. Please have your reservation details available for a smooth process.
Refunds:
No refunds will be provided for cancellations made after the start of the rental period. Once the rental period begins, the reservation is considered non-refundable.
Exceptions:
In exceptional circumstances (e.g., documented emergencies or extenuating situations), we encourage customers to reach out to our customer service team. We will assess these situations on a case-by-case basis.
No-Show Policy:
If you do not pick up the rental vehicle at the scheduled time and fail to cancel the reservation, no refund will be provided.
Modifications:
Any modifications to the reservation, including changes to dates, times, or vehicle type, may be subject to availability and possible rate changes.
Booking Period:
Please note that cancellations or modifications are only permissible within the booking period specified in your reservation.
Rentals outside the border and ferries.
Transporting the car to and from any other island or the mainland is not permitted. All insurances will be rejected and the renter will be responsible for any damage caused, if the vehicle is driven elsewhere than on the Cretan Island. Written permission by our firm is mandatory for any renter who wishes to use ferries and transporting the rental car to another island.
Alcohol, drugs and Driving
For neglectful or drunken driving, driving while intoxicated with illegal substances, prohibited countries/areas, evident disregarding actions to the car, the renter is fully accountable for all charges.The collision damage waiver (CDW) does not cover, if damages caused by driving on bumpy/rough roads on parts such as: Transmission, drive shafts, or other parts in/on or under the vehicle's.
Vehicle key loss
The customer is responsible for all the charges to replace car keys which have been damaged or lost.
Pick up and Drop off locations
This is free to most of our locations listed on our online system. For delivery to certain places there is a small extra cost. Please contact us for more information.
Children's seats & Roof Racks
First booster seat and first baby seat are free of charge and available upon renter’s request. You may also request additional seats. Roof Racks are free of charge, but please inform Cretarent at least one week in advance for availability.
Select a car for your needs
Choose your car according to the type of holiday you plan to have in Crete. You may decide to rent a bigger car and to travel with a lot of suitcases and for a long period of time. This will make your stay very comfortable and hassle free. But if you decide to stay within city limits and you are on a tight budget and want fuel efficiency, choose a compact, economy car.
Also take in account your daily schedule for visiting the island. Do you need a car to drive around beaches and in cities for shopping or you prefer to explore villages in high mountains and narrow roads. Choose what is suitable for your vacation and include all aspects, i.e. children, large load of luggage etc.